Frequently Asked Questions about Ariel Parts and Gas Compressor Services

Answers for Ariel, FW Murphy and Compressor Service Queries

This page explains how GenCom supports customers with Ariel parts in Pakistan, FW Murphy parts in Pakistan and gas compressor services for Oil and Gas applications.

General and Authorization

Are you the official Ariel distributor in Pakistan?

Yes. GenCom Compression Services is authorized to supply genuine Ariel compressor parts in Pakistan with OEM documentation, packing and technical support. For current confirmation you can visit the Ariel or FW Murphy site under the dealer section and find GenCom listed for Pakistan.

Do you supply FW Murphy parts in Pakistan?

Yes. GenCom provides FW Murphy instruments and control products in Pakistan including gauges, switches, shutdown devices, control panels and spare parts. We support both replacement and upgrade projects for existing panels.

Which brands do you normally work with?

We focus on Ariel reciprocating compressors, FW Murphy Production Controls instruments and gas engines from major OEMs. We also support related components such as Dodge bearings, PECO filters and other items used in compressor packages.

Parts Supply and Orders

How can I buy Ariel or FW Murphy parts in Pakistan?

You can send your parts list, BOM or drawings to info@gencompression.com. Our team will verify OEM part numbers, prepare a formal quotation and arrange shipment with proper packing and documentation once your order is confirmed.

What information is required for an accurate quotation?

For the best response we suggest you share:

  • Equipment tag number and location
  • Compressor frame and cylinder data for Ariel parts
  • Existing FW Murphy model numbers and panel photos where possible
  • Required quantity and any special delivery requirement

Do you only supply Ariel parts or other items as well?

Ariel parts are a major part of our work but we also supply FW Murphy instruments, filters, bearings and other compressor related components when required. Every supply is supported with OEM traceability and packing.

What are the typical lead times for parts?

Lead time depends on the item type. Common instruments and some spares may be available faster while custom compressor parts follow OEM manufacturing and shipping schedules. Exact lead time is always mentioned in our quotation.

Services and Field Support

Which gas compressor services do you offer in Pakistan?

GenCom provides:

  • Commissioning and startup of compressor packages
  • Scheduled maintenance and inspection
  • Troubleshooting and vibration investigations
  • Panel and control logic reviews for FW Murphy and PLC systems
  • Training for operations and maintenance teams

Do you support projects outside Pakistan?

Yes. We have supported customers in GCC, African and other regions with OEM compressor parts and engineering services. Export shipments and, where applicable, site visits are arranged subject to visa and commercial conditions.

Do you provide emergency shutdown or breakdown support?

For urgent issues you can contact our team with details of the site, package and observed symptoms. We will review the case and confirm the fastest support option based on team availability, safety conditions and location.

Technical Queries

Can you help verify if a part is genuine Ariel or FW Murphy?

Yes. If you share part numbers, photos of labels and related documents, our team can guide you on whether the item appears to be genuine OEM supply or not. Final confirmation always depends on the available data and OEM information.

Can you assist with compressor rerating or performance review?

We can coordinate with OEM tools and engineering support to review changes in operating conditions and their impact on compressor performance and rod loads. Any rerating work is done in line with OEM guidance.

Do you provide training for our operators and technicians?

Yes. GenCom offers structured training on topics such as compressor basics, Ariel parts awareness, routine checks, FW Murphy panel operation and general field safety related to compression packages.

Location and Contact

Where is GenCom Compression Services located?

Our Pakistan office is located at Plot No. 57 C, Office No. 401, 4th Floor, Khayaban e Sehar, DHA Phase VI, Karachi 75500, Pakistan. We also have a presence in Dubai to support export and regional projects.

Which areas do you serve in Pakistan?

We support customers across Pakistan including Sindh, Balochistan, Punjab and KPK. This includes major gas fields, industrial sites and power plants where gas engines and compressors are in operation.

How can I contact you for a new inquiry?

You can send an email to info@gencompression.com or use the contact form on our Contact Us page. Please share your company name, site, equipment details and requirement so that we can respond with accurate information.

Learn more about our Ariel parts in Pakistan, FW Murphy parts in Pakistan and gas compressor services.

Still have a question about Ariel parts or compressor services

Share your technical question, parts list or project details and our OEM certified team will respond with clear guidance for Pakistan and international locations.

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